Zen

Restaurants · Seafood

Rating: 3.8 (537 reviews)

Address: 167/1 ตำบล บ่อผุด Tambon Bo Put, Ko Samui District, Surat Thani 84320, Thailand

Status: CLOSED

Phone:+66 91 818 7947

Website:http://zenrestaurant.co.th/

About

Zen is a Japanese restaurant with a complex dining profile characterized by exceptional food quality juxtaposed against consistently inconsistent service. Located in various settings including shopping malls, the restaurant offers an extensive menu of Japanese cuisine, particularly renowned for its sushi and fresh seafood. While the culinary execution receives widespread praise, the customer experience is significantly undermined by service-related challenges including long wait times, variable staff interactions, and operational inefficiencies.

Highlights

  • Extensive and diverse Japanese menu
  • High-quality, fresh sushi and seafood
  • Reasonable pricing
  • Skilled sushi preparation
  • Vegetarian options available

The Vibe

A casual to semi-formal Japanese dining environment with an inconsistent atmosphere. The ambiance ranges from functional and industrial to occasionally elegant, with background noise levels varying from moderate to loud. The decor is typically simple and modern, focusing more on food preparation than creating an elaborate dining environment.

Popular Dishes

  • Salmon Sashimi Deluxe
  • Sushi sets
  • Tempura vegetables and shrimp
  • Salmon Roll
  • Bento boxes
  • Chicken Karaage

People Especially Praise

  • Exceptional food quality
  • Fresh ingredient selection
  • Authentic Japanese flavors
  • Skilled sushi chef techniques
  • Food presentation

Kids-Friendliness

Moderately kid-friendly. While high chairs are available and staff can accommodate dietary needs, there's no dedicated children's menu. The inconsistent service and potential noise levels make it less ideal for family dining.

What This Place Offers

Service options

  • Takeaway
  • DineIn

Highlights

  • Great tea selection

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • WheelchairAccessible car park
  • WheelchairAccessible entrance
  • WheelchairAccessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Quick bite
  • Small plates
  • Spirits
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Table service

Amenities

  • Toilet

Atmosphere

  • Casual
  • Cosy
  • Trendy

Crowd

  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids

Parking

  • Free multiStorey car park
  • Free of charge street parking
  • Free parking lot
  • Plenty of parking

Opening Hours

  • Monday: 10:00 am–10:00 pm
  • Tuesday: 10:00 am–10:00 pm
  • Wednesday: 10:00 am–10:00 pm
  • Thursday: 10:00 am–10:00 pm
  • Friday: 10:00 am–10:00 pm
  • Saturday: 10:00 am–10:00 pm
  • Sunday: 10:00 am–10:00 pm

Photos

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Reviews

Rating: 3.8 (537 reviews)

Sentiment Breakdown

  • Positive: 44%
  • Mixed: 32%
  • Neutral: 14.0%
  • Negative: 10%

Mixed sentiment with strong culinary strengths offset by significant service inconsistencies. Guests consistently praise food quality while expressing frustration with service delivery.

Reasoning

Food quality consistently receives high marks across reviews, with exceptional praise for sushi, seafood, and ingredient freshness. However, service-related issues including slow service, staff disengagement, and communication problems significantly impact overall customer satisfaction. The restaurant demonstrates culinary expertise but struggles with consistent customer experience management.

Location: 9.5306719, 100.0607001

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