The Zohan Resort & Villa
Hotels & Resorts · Pool Access
Rating: 3.9 (98 reviews)
Address: 36 Surathani Koh Phangan, Surat Thani 84280, Thailand
Status: CLOSED
Phone:+66 94 369 8046
Website:https://zohan-resort.com/
About
The ZoHan Resort & Villa offers a serene island retreat with pristine rooms, sparkling pool, and exceptional frontline staff—particularly manager Jack—making it ideal for couples and those seeking tranquility. The physical property genuinely impresses, and the quiet location suits longer stays well. However, guests report concerning administrative practices around payment handling, booking cancellations, and owner communication that create friction offsetting the pleasant experience.
Highlights
- Exceptionally clean rooms and facilities
- Beautiful pool and tranquil setting
- Dedicated, solution-oriented staff
- Fantastic location for couples
- Kid-friendly, welcoming atmosphere
The Vibe
Peaceful yet tense. Clean, relaxed island atmosphere with a welcoming pool and lush surroundings, but an uncomfortable undertone of payment concerns and administrative opacity undermines the calm.
People Especially Praise
- Manager Jack's genuine hospitality
- Immaculate room and facility maintenance
- Peaceful, quiet island location
- Staff going above and beyond
- Suitability for extended romantic stays
Kids-Friendliness
Moderately kid-friendly with a decent pool, clean rooms, and welcoming staff. Quiet, safe environment appeals to families, though unreliable WiFi, limited afternoon pool sunlight, and scooter requirement for exploration may constrain activities.
What This Place Offers
Amenities
- Free Wi-Fi
- Free parking
- Outdoor pool
- AirConditioned
- Laundry service
- Restaurant
- Kitchen in all rooms
- Fitness center
Opening Hours
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Photos
Reviews
Rating: 3.9 (98 reviews)
Sentiment Breakdown
- Positive: 52%
- Mixed: 35%
- Neutral: 8%
- Negative: 5%
Cautiously positive with significant reservations. Property and staff excel, but payment handling and owner practices create troubling administrative friction that undermines peace of mind.
Reasoning
Physical property, cleanliness, location, and staff receive consistent praise, but recurring concerns about payment processing, booking practices, and absent-owner behavior substantially temper enthusiasm. Guests acknowledge genuine merits while warning others about management opacity, creating a 'great experience despite red flags' pattern.
Location: 9.7195661, 100.0008042