Starbucks
Coffee Shops · Specialty Coffee
Rating: 4.1 (731 reviews)
Address: 209,209/1-209/2 Ko Samui District, Surat Thani 84140, Thailand
Status: CLOSED
Phone:+66 98 251 4523
About
A Starbucks location in Thailand characterized by significant variability in customer experience. While maintaining Starbucks' core coffee quality, the location struggles with inconsistent service, operational challenges, and uneven staff performance. The café offers a standard Starbucks menu with location-specific Thai influences, featuring local favorites like matcha and coconut milk drinks alongside classic offerings.
Highlights
- Consistently good coffee quality
- Diverse menu with local and standard options
- Multiple seating configurations
- Convenient central location
- Seasonal and themed menu items
The Vibe
Inconsistent and corporate-feeling environment. The atmosphere fluctuates between comfortable and tense, depending on staffing and time of day. Multiple seating areas including ground floor, outdoor sections, and a second-floor workspace provide varied ambiance. Air conditioning and modern decor offer some comfort, but maintenance issues occasionally detract from the experience.
People Especially Praise
- Coffee consistency
- Occasional friendly individual staff members
- Comfortable air conditioning
- Diverse dessert selection
- Quick order preparation
Kids-Friendliness
Somewhat family-friendly. While no dedicated children's amenities exist, the varied menu with sweet treats and casual atmosphere make it acceptable for families. Seating accommodates groups, but the environment is more adult-oriented.
What This Place Offers
Service options
- Outdoor seating
- Takeout
- DineIn
Highlights
- Great coffee
- Great dessert
- Great tea selection
Popular for
- Breakfast
- Solo dining
- Good for working on laptop
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Coffee
- Quick bite
- Small plates
Dining options
- Breakfast
- Brunch
- Lunch
- Dessert
- Seating
Amenities
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Groups
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Parking
- Free parking lot
- Usually plenty of parking
Opening Hours
- Monday: 7:30 am–11:00 pm
- Tuesday: 7:30 am–11:00 pm
- Wednesday: 7:30 am–11:00 pm
- Thursday: 7:30 am–11:00 pm
- Friday: 7:30 am–11:00 pm
- Saturday: 7:30 am–11:00 pm
- Sunday: 7:30 am–11:00 pm
Photos
Reviews
Rating: 4.1 (731 reviews)
Sentiment Breakdown
- Positive: 38%
- Mixed: 32%
- Neutral: 18%
- Negative: 12%
Mixed experiences with significant service inconsistencies. While the core Starbucks experience remains reliable, customer satisfaction varies dramatically based on specific staff, time of visit, and individual interactions.
Reasoning
Reviews reveal a complex picture: excellent coffee and comfortable spaces are consistently praised, but service quality, staff attitudes, and operational consistency significantly impact overall customer satisfaction. The location struggles with maintaining uniform service standards, leading to unpredictable experiences.
Location: 9.5304802, 100.0609084