Heaven Samui
Experiences · Boat Tours
Rating: 5 (1764 reviews)
Address: 717, 19 Tambon, Bo Put, Amphoe Ko Samui, Surat Thani 84320, Thailand
Status: CLOSED
Phone:+66 99 360 3222
Website:https://www.heavensamui.com/
About
Heaven Samui stands out as a premier water sports and adventure destination in Koh Samui, offering an exceptional blend of exciting activities and relaxation. This establishment specializes in diverse water activities including scuba diving, snorkeling, and jet skiing, complemented by unique experiences like visits to Pig Island. Operating with a large, well-equipped boat, the venue distinguishes itself through professional instruction, stringent safety measures, and outstanding customer service. The experience caters to everyone from complete beginners to experienced water sports enthusiasts, with special attention given to those who might be nervous around water. The full-day excursions combine adventure with comfort, featuring amenities like onboard dining with both local and Korean cuisine options.
Highlights
- Professional and multilingual staff, particularly praised for patience with beginners
- Comprehensive water activities including scuba diving, snorkeling, and jet skiing
- Unique Pig Island experience
- Well-equipped, comfortable boat with quality amenities
- Excellent safety protocols and instruction
- Quality food service with international options
- Beautiful ocean views and photo opportunities
- Motion sickness support and careful attention to guest comfort
The Vibe
The atmosphere perfectly balances excitement and relaxation, creating a welcoming environment that's both fun and professionally managed. The setting combines natural tropical beauty with modern amenities, maintaining a festive yet comfortable boat party atmosphere that never feels overwhelming. The environment is particularly accommodating to international guests, with notable Korean-language support and cultural considerations.
People Especially Praise
- Exceptional staff friendliness and professional instruction
- Patient approach with nervous or first-time participants
- Quality and variety of water sports activities
- Unique and memorable Pig Island experience
- Overall organization and attention to safety
- Multilingual support, especially for Korean speakers
Kids-Friendliness
While primarily catering to adults and honeymooners, Heaven Samui proves suitable for families with children who are comfortable around water. The patient instructors, variety of activities, and presence of fun elements like Pig Island visits make it an attractive option for family adventures, though parental supervision is necessary for water activities.
What This Place Offers
Service options
- Onsite services
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible seating
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
Parking
- OnSite parking
Opening Hours
- Monday: 9:00 am–5:00 pm
- Tuesday: 9:00 am–5:00 pm
- Wednesday: 9:00 am–5:00 pm
- Thursday: 9:00 am–5:00 pm
- Friday: 9:00 am–5:00 pm
- Saturday: 9:00 am–5:00 pm
- Sunday: Closed
Photos
Reviews
Rating: 5 (1764 reviews)
Sentiment Breakdown
- Positive: 94%
- Mixed: 4%
- Neutral: 1.5%
- Negative: 0.5%
Exceptionally positive across all reviews, with consistent praise for the professional service, diverse activities, and ability to accommodate guests of all experience levels.
Reasoning
The overwhelmingly positive sentiment stems from consistent excellence in key areas: professional and patient staff, well-organized activities, quality facilities, and unique experiences like Pig Island visits. The minimal mixed feedback mainly relates to tour duration or personal comfort with water activities rather than service issues. The high rate of guests expressing desire to return and recommend the experience to others particularly reinforces the positive sentiment. Special mention goes to the staff's ability to make even nervous participants feel comfortable and safe.
Location: 9.5343107, 100.0627742