First & Frang

About

First & Frang is a budget-friendly, centrally located hostel/hotel near Thong Sala Pier, ideal for backpackers and travelers prioritizing location and affordability over comfort. Guests consistently praise the friendly, helpful staff and convenient access to island activities and the Full Moon Party. However, the property struggles with persistent cleanliness, maintenance, and noise issues—mold, pests, and peak-season disruptions are frequent complaints that significantly undermine the experience for many visitors.

Highlights

• Prime location near Thong Sala Pier
• Consistently friendly, helpful staff
• Budget-friendly pricing
• Reliable air conditioning and WiFi
• Complimentary basic breakfast

The Vibe

Casual, social, and energetic—a backpacker hub with lively common areas and welcoming staff. Atmosphere varies sharply: quiet and manageable during off-peak periods, but bustling, chaotic, and noisy during peak season with construction sounds and partying.

People Especially Praise

• Staff hospitality and local assistance
• Convenient island access and location
• Affordable rates for the area
• 24/7 service availability
• Practical amenities for the price

Kids-Friendliness

Not recommended for families. Serious cleanliness and pest issues (cockroaches, geckos, lizards), high noise levels from traffic and nightlife, open hallways with wildlife exposure, and damp conditions with mold make this unsuitable for children.

What This Place Offers

Opening Hours

• Monday: Closed
• Tuesday: Closed
• Wednesday: Closed
• Thursday: Closed
• Friday: Closed
• Saturday: Closed
• Sunday: Closed

Photos

Reviews

Rating: 4.1 (116 reviews)

Sentiment Breakdown

• Positive: 34%
• Mixed: 26%
• Neutral: 9%
• Negative: 31%

Mixed, leaning negative. Strong service and location can't overcome persistent cleanliness, pest, noise, and maintenance problems that leave many guests frustrated or regretful.

Reasoning

Reviews universally praise staff and location, but cleanliness, pest infestations, mold, and peak-season noise generate repeated serious complaints. Value perception fluctuates sharply by room type and timing. The disconnect between fair pricing/excellent service and poor physical conditions creates frustration rather than satisfaction.