Chaweng Grand View Point Resort

Hotels & Resorts

Rating: 4.3 (24 reviews)

Address: 83, 71, Bo Put, Amphoe Ko Samui, Surat Thani 84320, Thailand

Status: CLOSED

Phone:+34 971 42 55 88

About

Chaweng Grand View Point Resort is a hillside sanctuary that trades beachfront convenience for breathtaking panoramic vistas and serene mountain tranquility. Perched above the bustling Chaweng area, this property positions itself as an intimate romantic retreat where couples can savor sunset moments from a stunning rooftop terrace while escaping the tourist crowds. The resort's true strength lies in its warm, genuinely hospitable staff and the peaceful, contemplative atmosphere—guests consistently praise the personal touch and willingness of team members to enhance their stay. However, the experience comes with a significant caveat: there's a troubling disconnect between the premium pricing and actual room conditions. Multiple guests have encountered maintenance issues including poor bedding quality, worn towels, malfunctioning amenities, and intermittent utility problems (hot water, electricity outages). Additionally, some guests report feeling misled by location marketing that suggested beachfront access. Best suited for couples prioritizing views, romance, and staff hospitality over consistent room quality and modern infrastructure—but approach with managed expectations. The resort excels at creating atmosphere and ambiance while struggling with the fundamental promise of comfortable, reliable accommodations.

Highlights

  • Breathtaking rooftop terrace with panoramic mountain and valley views
  • Exceptionally warm, attentive, and genuinely helpful staff
  • Well-maintained common areas and cleanliness in public spaces
  • Quiet, peaceful hilltop setting ideal for romance and escape
  • Personal attention from resort owner and management
  • Excellent value for the views and tranquil atmosphere provided

The Vibe

Serene and romantic with a mountain retreat atmosphere. The hillside perch creates a peaceful escape characterized by quiet evenings, soft lighting from the rooftop terrace, and an intimate energy perfect for special moments. The ambiance is contemplative and relaxed—think sunset champagne rather than bustling social scene. This tranquility is double-edged, however; while it appeals to those seeking romance and solitude, some guests experience this same quietness as isolation, heightened by the lack of nearby shops, restaurants, or entertainment options. The overall feeling is exclusive and secluded rather than vibrant and connected.

People Especially Praise

  • The stunning rooftop views and sunset experience—described as magical and unforgettable
  • Staff professionalism, warmth, and genuine hospitality that makes guests feel welcomed
  • The peaceful, quiet atmosphere providing authentic escape from tourist-heavy beach areas
  • The romantic ambiance perfect for couples' getaways and special occasions
  • The personal touch and attentiveness of the owner and management team

Kids-Friendliness

Moderately kid-friendly with significant limitations. While the peaceful hilltop setting and quiet atmosphere could theoretically appeal to families seeking tranquility, the resort appears primarily designed and marketed toward couples. The property offers no mention of dedicated family amenities, kids' services, activities, or entertainment options. The location's isolation—lacking nearby convenience stores, shops, or restaurants—poses practical challenges for families with children. The peaceful vibe, while romantic, may feel boring rather than engaging for kids. Families considering this resort should be aware it's optimized for romantic adults rather than family-oriented experiences.

Opening Hours

  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: Closed
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

Photos

  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort
  • Chaweng Grand View Point Resort

Reviews

Rating: 4.3 (24 reviews)

Sentiment Breakdown

  • Positive: 52%
  • Mixed: 32%
  • Neutral: 8%
  • Negative: 8%

Mixed with meaningful concerns. Guests genuinely love the views, staff warmth, and romantic atmosphere—these elements consistently earn enthusiastic praise. However, a substantial portion of visitors encountered frustrating room quality and infrastructure issues that didn't align with premium pricing. The most troubling element is the location marketing discrepancy, which has created trust issues for some guests. Think of it this way: this resort absolutely nails hospitality and ambiance, but stumbles on the basics like room maintenance and honest positioning. It's a lovely place to watch sunsets with attentive staff, but you may need to overlook worn towels and the occasional cold shower to get there.

Reasoning

Just over half of guest feedback is genuinely positive, with visitors enthusiastically praising the views, romantic ambiance, and exceptional staff hospitality. However, roughly 40% of sentiment falls into mixed or negative territory due to recurring, specific issues: room maintenance problems (thin blankets, lint-shedding towels, malfunctioning kettles), utility reliability concerns (hot water and electricity outages), perception that room quality doesn't justify premium pricing, and—most damaging—allegations of misleading location marketing (position advertised as beachfront when it's actually hillside). The consistency of praise for staff and views prevents the overall sentiment from becoming predominantly negative, suggesting the resort's hospitality genuinely resonates with guests. However, the frequency and specificity of infrastructure complaints, combined with the trust breach around location positioning, indicates systemic operational issues that significantly undermine the premium brand promise. Guests aren't saying 'this place is bad'—they're saying 'the views and staff are wonderful, but I'm paying premium prices and not getting premium room conditions.' That's a damaging mixed message that explains the polarized sentiment.

Location: 9.5372267, 100.0575807