Baannoksuan
Rating: 3.6 (55 reviews)
Address: 101/30หมู่3 มะเร็ต Ko Samui District, Surat Thani 84310, Thailand
Status: CLOSED
Phone:+66 87 417 9040
About
Baannoksuan is an accommodation that falls dramatically short of expectations and fails to justify its pricing. Rather than offering a welcoming retreat, guests consistently encounter serious deficiencies in cleanliness, maintenance, and professional property management. The experience is characterized by unhygienic conditions, communication breakdowns with management, and concerning deposit retention practices. Visitors report feeling misled about what they're paying for, with multiple reviewers noting the property should cost significantly less than its listed rate. This is decidedly not a destination for travelers seeking reliable, clean, or professionally-managed accommodation. The overwhelming consensus is clear: this place should be avoided in favor of alternative options.
Highlights
- No genuinely positive highlights—this represents a critical red flag for potential guests
The Vibe
Neglected and deeply concerning. The atmosphere is tainted by pervasive unpleasant odors (including marijuana), visible neglect, and a palpable sense of disregard for guest comfort and safety. Rather than a relaxing haven, the space feels run-down, uncomfortable, and stress-inducing. The energy is one of disappointment and frustration—guests feel misled and uncomfortable throughout their stay, with the property evoking a sense of abandonment rather than hospitality.
People Especially Praise
- No standout features receive praise; instead, guests universally criticize the property across all aspects
Kids-Friendliness
Absolutely not recommended for families. The unsanitary conditions (including reports of excrement in communal dining areas), poor maintenance, unpleasant and unprofessional staff interactions, and overall unsafe environment make this entirely unsuitable for children. Families should absolutely seek alternative accommodation elsewhere.
What This Place Offers
Amenities
- Free Wi-Fi
Opening Hours
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Photos
Reviews
Rating: 3.6 (55 reviews)
Sentiment Breakdown
- Positive: 0%
- Mixed: 0%
- Neutral: 0%
- Negative: 100%
Overwhelmingly and unequivocally negative. Guests are deeply dissatisfied and actively warn potential visitors against booking. Reviews convey profound frustration, disappointment, and a strong sense of being misled or scammed. The combination of severe cleanliness issues, significant overpricing relative to actual condition, management negligence, and problematic deposit practices has created a unanimous consensus: this property does not meet acceptable hospitality standards and should be avoided entirely.
Reasoning
All available reviews awarded the lowest possible ratings (1-star) across every category—Rooms, Service, and Location—with zero positive aspects mentioned. Guests cite severe and recurring hygiene issues (excrement discovered in dining areas, dirty pool facilities), unpleasant and unprofessional staff conduct, complete communication failures with management, and disputes regarding deposit refunds. The property is consistently described using stark language: 'dirty,' 'poorly maintained,' 'dilapidated,' and 'unsafe.' Reviewers explicitly warned others not to be 'blinded by infatuation' and urged potential guests to carefully read negative reviews before booking. Multiple guests emphasized concerns about deposit non-refundability and questioned the property's ethics and professionalism. This represents a complete and total failure to meet basic hospitality standards. There are no mitigating factors, no silver linings, and no reasons to recommend this establishment to any traveler.
Location: 9.4688771, 100.0460163